Description:
RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking an ITSM Technical Business Analyst. Responsibilities: * Elicit, analyze, and document business requirements, process flows, use cases, and functional specifications for ServiceNow ITSM projects and enhancements * Translate high-level business needs into detailed, clear, and actionable User Stories and acceptance criteria for the development team * Conduct gap analysis between current state processes and ServiceNow platform capab
Nov 3, 2025;
from:
dice.com