Description:
Tampa FL Job Description: > > 10 years of experience as a ServiceNow Business Analyst or similar role. > > Hands-on experience with ITOM modules: Discovery, Service Mapping, CMDB, Event Management. > > Strong understanding of ITIL processes, configuration management, and incidentproblemchange workflows. > > Ability to create user stories, process flows, BRDs, FRDs, and test cases. > > Experience working in AgileSAFe environments. > > Excellent communication, documentation, and stakeholder-management
Nov 18, 2025;
from:
dice.com