Description:
Role: Genesys Cloud Location: Miami, FL Responsibility: Expertise in Genesys Cloud CX.IVA/Conversational AI, GenAI agent assist, and speech/text analytics.CRM/ITSM integration, WEM/WFO, and automation experience.Strong client-facing and orals leadership skills.MS Coplilot Studio (Contact Center AI) experience for IVA/Agent Assist and conversational AI orchestration.Regards, Radiantze Inc
Sep 18, 2025;
from:
dice.com