Description:
Responsibilities:- Experience in manage a team of Deskside support Engineers and Adhering to SLAs Experience in Managing Deskside Support Team Good Customer Handling Skills and act as Single Point of Contact ITIL Processes awareness and adhering to Reporting to the Service Success Manager / Delivery Manager Handling tickets / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues Ensuring that the proces
Jul 28, 2025;
from:
dice.com