Description:
Service Management Process Lead SM Process Lead should take over the Management Process right after the transition stage and own process maturity work on continual basis working closely with customer s Process Managers and Owners. i) Should have strong understanding of ITIL Processes and must have worked as Process Manager for at least two or more ITIL Processes like Incident, Change Management, Asset & Configuration Management. Knowledge of Incident & Change Management is a must. ii) Process Ma
Jul 22, 2025;
from:
dice.com