Description: Project Description:Primary Responsibilities: - Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed - Follow all escalation procedures according to service level ...
a day ago
Description: Responsibilities:- Assist with new hires and acquisitions. - Follow all escalation procedures according to the service level agreement - Use a remote control tool to assist end users when needed - Provide an accurate record of each call in ...
3 days ago