... Infrastructure using ITIL Process (Incident, Service Request, Change, Problem) Should manage ... incident process Ensure positive customer experience and maintain customer satisfaction by the ...
15 days ago
... manage a team of Deskside support Engineers and Adhering to SLAs Experience ... Managing Deskside Support Team Good Customer Handling Skills and act as ... adhering to Reporting to the Service Success Manager / Delivery Manager Handling ...
25 days ago