Description:
About the Position: This position serves as a Contact Representative within Naval Hospital Jacksonville providing specialized assistance, counseling, and individualized guidance concerning the Uniformed Services Health Benefits Program (USHBP) including the TRICARE health care program. Hours of work are 7:30 A.M. to 4:00 P.M.This is a Direct Hire Solicitation
Requirements:
Who May Apply: US CitizensIn order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized Experience: One year of specialized experience equivalent to at least the GS-06 grade level in the Federal service which includes performing one or more of the following: serving as a point of contact related to healthcare benefits program matters; utilizing automated health records systems to review and maintain patient records; and communicating effectively with customers, patients, and medical staff.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
Feb 26, 2026;
from:
usajobs.gov