Description:
Description Technical Team Lead The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities: Provide resolution for escalated service tickets.Serve as a liaison between analysts and upper management.Conduct ongoing coaching and development of the team through call listening and feedback.Work with clients to evaluate and resolve technical issues.Assess user needs to analyze,
Dec 18, 2025;
from:
dice.com