Description:
Job Description: Tier 1 Help Desk Support Technician is the first point of contact for employees seeking IT support. This role is responsible for providing basic troubleshooting, password resets, and issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex issues to Advanced IT Support Specialists (Tier 2) and Senior IT Support Specialists (Tier 3) for resolution, when needed. Skills Help desk support, Help desk, Troubleshooting, Cust
Dec 2, 2025;
from:
dice.com