Description:
Role: SAP Service Cloud, SAP IS-U Location: Miami FL. Key Responsibilities Lead functional workshops to gather and document business requirements Design end-to-end customer service processes in SAP Service Cloud 2.0 Configure service tickets, workflows, SLAs, escalation rules, and queues Integrate SAP Service Cloud with SAP IS-U / S/4HANA Utilities systems Support integration design using SAP CPI / Integration Suite Collaborate with technical teams for API, IDoc, and OData-based integrations De
Nov 25, 2025;
from:
dice.com