Description:
Scope of Work/Job Characteristics The Help Desk Support Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: Provide Tier 1 software, hardware, and network-related support.Use documented procedures and checklists to assist end users with technical issues.Use a ticket tracking system to log end-user information and a description of the issue.Monitor ticket, phone, email, and other queues throughout the
Oct 3, 2025;
from:
dice.com