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Five9 - IVR/Contact Center Solution Engineer

Five9 - IVR/Contact Center Solution Engineer

Sysmind, LLC

Jacksonville Full-day Full-time

Description:

Position: Five9 - IVR/Contact Center Solution Engineer Location: Stamford, CT - Hybrid Onsite (LOCAL CANDIDATES ONLY!) Long Term Contract Role Five9 IVR, ACD, WFM, Omnichannel Call flow scripting, IVA configuration API integration (Salesforce, ServiceNow, CRMs) Troubleshooting / escalation handling Implementation Configuration: Implement and configure Five9 solutions, including call flows, IVR, skills-based routing, and Intelligent Virtual Agents (IVA). Technical Support /Troubleshooting: Prov

Sep 18, 2025; from: dice.com

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