Mid-Level Problem Manager

Description:

RESPONSIBILITIES: Kforce has a client in Miami, FL that is seeking a Junior Problem Manager to join our team. The primary responsibility of this role is to ensure root cause analysis and implement long-term fixes for recurring issues. This position is ideal for individuals with a background in help desk or tech support, who are comfortable using ticketing systems and sending structured communications. Key Responsibilities: * Conduct root cause analysis for recurring issues and implement long-te