Description:
Job Description: Skills :Vendor management, Service Delivery Managed Services Provider (MSP) & Service Delivery Manager (SDM) The Service Delivery Manager (SDM) for IT Operations will oversee the delivery of managed services, ensuring high standards of operational excellence, customer satisfaction, and efficiency. This role is critical in managing the relationship between the Managed Services Provider (MSP) and its clients, ensuring services are delivered as per agreed SLAs, managing escalation
Jun 10, 2025;
from:
dice.com