Description:
Responsibilities Lead the role in triaging production support tickets.Learn the applications to the depth required to properly support them.Operate and support the services you own to the established SLAs. This includes managing an on-call rotation and ensuring prompt incident response to resolve issues.Review operational metrics, lead root cause analysis of issues, and drive appropriate resolutions.Collaborate with a team of onshore Business Analysts to design, build, validate, and deploy softw
Apr 25, 2025;
from:
dice.com