Description:
Job Title: IT Helpdesk Location: North Orlando. FL (Day 1 Onsite) When required you need to Travel to Fort Lauderdale & other locations as well (Travel expenses are reimbursed) Key Responsibilities: Technical Support: Respond to user inquiries via phone, email, or in-person.Diagnose and resolve hardware, software, and network issues.Guide users through step-by-step solutions.Incident Management: Record and track incidents and service requests using a ticketing system.Prioritize and escalate iss
Apr 18, 2025;
from:
dice.com