Description:
Requirements: 2 or more years of experience as a IT Support/Help Desk Analyst. Proficiency in diagnosing and resolving technical problems using established procedures. Experience with Tier 1 and Tier 2 software and hardware support. Experience in analyzing faults and symptoms to restore routine technical services. Experience in root cause analysis and developing checklists for common issues. Proficiency in maintaining knowledge and call tracking databases for problem resolution. Excellent commun
Apr 15, 2025;
from:
dice.com