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Customer Support Analyst - Tier 2 Software and Hardware

Randstad Digital
Pompano Beach Full-day Temporary

Description:

job summary: Job Description Responsible for Tier 1 and 2 software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem
Apr 3, 2025;   from: dice.com

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