Description:
Description Responsible for daily operations of their team which aims to triage and quickly address or route incoming issues and sends requests to the appropriate support team, while providing excellent customer service experience. This role is responsible for training and supporting the team. The Team Lead will help resolve issues and will be the main escalation point for incidents or requests. Additionally, the Team Lead is involved in the continuous improvement process, which includes perform
Mar 12, 2025;
from:
dice.com