Medical Collector

Description:

Our client, a growing financial consulting firm for the healthcare industry, is seeking a Medical Collector to join their growing Accounts Receivable and Revenue Cycle Department. The Medical Collector is a quintessential people person who loves coming up with new ideas, has a customer service approach, and is goal-oriented.

Salary/Hourly Rate:

$22/hr – $26/hr

Position Overview:

This Medical Collector will be joining the cohesive Revenue Cycle team, reporting directly to the Manager, and responsible for the complete collections process, mainly insurance-based. This is an extraordinary opportunity for a Medical Collector professional to start their career with a growing and developing firm in Tampa Bay.

Responsibilities of the Medical Collector:

• Monitor accounts to identify outstanding debts.
• Performs follow-up activities in a timely manner on all accounts to ensure prompt payment.
• Identifies coding or billing problems from EOBs and works to correct the errors in a timely manner. Review denials as they come in to monitor trends.
• Prepares accounts for rebilling and filing of secondary insurance; sends to the carrier with necessary documents, as needed.
• Completes and files appeals to different payers for the center for short payments and/or denials.
• Updates the patient account record to identify actions taken on the account.
• Investigates historical data for each debt or bill.
• Finds and contacts patients to ask about their overdue payments.
• Takes actions to encourage timely debt payments.
• Assists with payment posting and refunds.
• Resolves billing and customer credit issues.
• Updates account status records and collection efforts.
• Reports on collection activity and accounts receivable status.

Qualifications for the Medical Collector:

• Minimum 2+ years of experience in Medical Collections (Insurance Collections).
• Working experience with denial management, appeals, and ICD-10 is required.
• Proficient in Excel (v-lookups, pivot tables, and formulas).
• Strong written and verbal communication skills.
• Team player mentality.
• Positive and willingness to help.
• Ambitious and eager to grow with the company.

Education Requirements:

• Associate’s degree or higher is preferred, but not required for this position.

Benefits:

• Medical.
• Dental.
• Vision.
• 401K plan.