Description:
Description: Helpdesk Analyst/tech - client needs an experienced helpdesk phone troubleshooter to handle Level 1 & level 2 technical support for three thousand employees. This position takes calls or tickets from the 1st level incident trackers and primarily included the following issues: resetting passwords in Active Directory, troubleshooting network printer issues and mapping printers, installing software using Microsoft's SDCC, creating shortcuts, mapping drives, handling network connectivit
Apr 10, 2024;
from:
dice.com