Description: Scope of Services: Responsible for Tier I IT call center customer service support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system ...

17 days ago

Help Desk Technician

Resourcesoft, Inc.
Tallahassee

Description: Requirements: 1 or more years of experience with ITSM ticketing systems. Proficiency in Microsoft operating systems and Office Suite products. Experience with remote account access and password reset procedures. Experience with diagnosing and ...

8 days ago

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