Description: Our client supports several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day, the desk takes 800-1100 calls per day. They use servicenow as their ...
9 hours ago
Description: The TSC is RJ's level 1 help desk, but a very complex level 1. Service 600-800 proprietary apps besides big apps like microsoft / adobe and things like that. 30,000 end users - large user base. User base is people in RJ home office, RJ ...
a day ago