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Jobs and careers for lead analysts from the company Abacus service corporation in Florida (2 jobs)

Abacus service corporation
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Workforce Analyst - Call Center/BPO Set-up

  • Abacus Service Corporation
  • Vero Beach
Description: Workforce Management & Scheduling: Utilize NICE CXOne WFM [or similar software] to forecast call volume, create and maintain agent schedules, and ensure adherence to service level agreements (SLAs). Analyze staffing needs and recommend ...
a day ago

IAM Consultant/Analyst

  • Abacus Service Corporation
  • Plantation
Description: Key Responsibilities: Support and maintain the Identity and Access Management (IAM) platform.Develop and configure access workflows to streamline identity management processes.Create, develop, and configure application and OS scripts/jobs to ...
20 days ago

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